Privacy Policy

1. Personal data we collect

Information you provide. When you submit our contact form or email us, we collect the details you choose to give us — typically your name, email address, company name, and the content of your message.

Information collected automatically. When you visit the site, our infrastructure and analytics tools may record limited technical data such as your IP address, browser type, device information, referring pages, and pages viewed. This is used to operate, secure, and improve the site.

2. How we use personal data

We use personal data only for the purposes for which it was collected, including to:

• respond to your enquiries and communicate with you;
• provide, maintain, and improve our services and this website;
• send information you have requested or that is relevant to your enquiry;
• ensure the security and proper operation of the site; and
• comply with applicable laws and regulations.

We do not use your personal data beyond these stated purposes without obtaining your consent.

3. Consent

We collect and use personal data with your consent and after making the purpose of use known. By submitting the contact form, you consent to the handling of your data as described in this policy. You may withdraw your consent at any time by contacting us (see Section 9).

4. Cookies and analytics

This website may use cookies and similar technologies, including analytics services such as Google Analytics, to understand how the site is used and to improve it. You can disable cookies in your browser settings, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. Disabling cookies will not prevent you from using the core parts of the site.

5. Disclosure and third parties

We do not sell your personal data, and we do not disclose it to third parties except:

• with your consent;
• to trusted service providers who process data on our behalf — for example, form-handling and email-delivery services (used to receive your enquiry), and website hosting and security providers (such as Cloudflare). These providers are bound to protect your data and to use it only for the services they provide to us;
• where required or permitted by law, or to protect rights, safety, and property.

6. International transfers

As a Singapore company working across Asia, and because our service providers may operate in different countries, your personal data may be stored or processed in Singapore, Japan, or other jurisdictions. Where personal data is transferred across borders, we take steps to ensure it receives a standard of protection comparable to that under applicable law.

7. Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable laws, after which it is deleted or anonymised.

8. Security

We take reasonable organisational, personnel, physical, and technical measures to protect personal data against unauthorised access, loss, misuse, alteration, and disclosure — including access controls and encryption of data in transit. We keep these measures under review and improve them on an ongoing basis.

9. Your rights

Subject to applicable law, you may request to access, correct, or delete the personal data we hold about you, or withdraw your consent to its use. To make a request, please contact us at the address below. We may need to verify your identity before acting on a request.

10. Contact us

For any questions about this policy or your personal data, please contact:

TAMSAN PTE LTD — Data Protection
info [at] tamsan [dot] sg

11. Governing law

This policy is governed by the laws of Singapore, including the PDPA. Where we handle the personal data of individuals in Japan, the relevant provisions of the APPI also apply.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its “Last updated” date.